United CEO Believes Airline Will Recover Lost Change Fee Revenue

United Airlines’ CEO doubled down on the carrier’s elimination of change fees. After making the decision last year, CEO Scott Kirby believes the airline will recover that lost revenue. While it will take a while, Mr. Kirby cast the decision as a long-term impact that will improve the airline’s chances for success with future customers.


This is a companion discussion topic for the original entry at https://simpleflying.com/united-ceo-change-fee-revenue/

Exciting! Great to hear

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Agreed, great to see the best airline making money moves :earth_africa::fist:

Well Delta is better lol

I’m interested is seeing If this actually will occur, where they will recover, although I think they will

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I won’t argue that just because I have never flown Delta, but i’d love to try them.

Visible confusion. @oklahomaaviation Are you able to translate ?

No, I am not.